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What is a Trustee, and what can they do and see?
When are your Trustees activated?
When are your Trustees activated? Once both of your Trustees (assigning two is preferable) have heard the sad news, they will separately have to inform Myend of your passing by using the Trustee notification. Myend will verify this notification with you first. When we are unable to reach you by email or phone within 24 hours, your Myend account will be deactivated and made available to your Trustees.
Who are your Trustees?
Who are your Trustees? As a general rule, anyone over the age of 18 is eligible to be a Trustee. Most often people appoint a trusted family member, good friend, or lawyer. Invite at least one Trustee, but keep in mind that two or three are preferred. Your Trustees will only get access to your Myend account after you are gone. They will not have access to any personal Myend Messages, even after your passing. After appointing multiple Trustees, you can ask them to take care of different matte
How to add a Trustee
How to add a Trustee You can add a Trustee using Contacts: click the + button and add a Trustee. An alternative option is to select You in the bottom navigation bar: select the Trustee panel and follow up on the instructions. When using Myend to invite a person as your Trustee, they will receive an email with your request. Your Trustee can accept or reject your request. Once your Trustee has accepted your request, it will be updated in your account.
Activation by Trustees
Activation by Trustees When a Trustee contacts Myend via firstname.lastname@example.org to request account access of the person who has passed away, Myend will personally verify this request via our Support desk. Before enabling access, Myend will first notify the account owner, by mail or (if available) by phone. If possible, Myend will also send a request for verification to at least one (family) member in their Contact list. When the verification is successful, Myend will extract the data and share t
What can (and can’t) your Trustee do?
What can (and can’t) your Trustee do? A Trustee cannot see the content of your Myend account for as long as you are alive. So you can keep all your secrets stored and locked away until it's time to share your wishes with Trustees. Messages When sending a message to someone, the Trustee will never be able to see the content of this message unless it’s directed to the Trustee. Your message is between you and your selected contact. You can, however, let the Trustee decide on when your messa